amex platinum purchase protection lost item
He published over 2,000 articles on The Points Guy before becoming a freelance writer. The card details on this page have not been reviewed or provided by the card issuer. 0% intro APR for 15 months from account opening on purchases and balance transfers. Can You Buy Gift Cards with a Credit Card? But can you use your credit card to do so? ;*KLjmNT Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. So the key limitations are that the return attempt must be made within 90 days of purchase and that you can reimbursed up to a maximum of $300. Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. By taking advantage of the valuable shopping protection policies offered by most American Express cards, you can save hundreds (or even thousands) of dollars when a purchase doesnt work out the way you hoped. Buyer's Assurance Protection Plan extends the original equipment manufacturer's basic warranty, the plan will not extend any additional coverage purchased from the manufacturer, retailer or any other source. Authorized users are also covered, as . Negotiable instruments including travelers' checks and gift cards. Big spenders should note that the purchase protection on The Platinum Card from American Express only covers up to $10,000 per covered purchase. We'd love to hear from you, please enter your comments. However, only some credit cards offer purchase protection, and the benefits tend to vary across cards. TPGs March 2023 monthly valuations, Cruise giant Carnival goes Texas-size big with new sailings from Galveston. Visit americanexpress.com/benefitsguide for details. New comments cannot be posted and votes cannot be cast. To be eligible for purchase protection, you must use an American Express card equipped with this benefit and charge at least a portion of your qualifying purchase to that card. Thankfully, its really easy to search my email inbox to find receipts for everything Ive bought online. About the author: Ben Luthi is a former credit card specialist for NerdWallet. The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Fortunately, in many places, you dont need to go down to the local police precinct as many cities have an online portal to submit reports for incidents like theft, lost property or damage to property. He covers credit cards, loyalty programs and family travel. Personal hygiene items or any devices (medical or nonmedical) that have been personally used and could be considered a health risk to others. Read more. Earning rates: 4 points per dollar spent at restaurants and on the first $25,000 spent at U.S. supermarkets each calendar year (then 1 per dollar); 3 points per dollar spent on flights booked directly with airlines or on Amex Travel; 1 point per dollar spent on other purchases. *Benefits may vary by issuer. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. So, checking the terms for your AmEx card when you need coverage is essential. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. Consumable or perishable items such as perfume, light bulbs and batteries. Terms apply. Here, you'll need to provide a copy of the purchase receipt and proof of loss. The Forbes Advisor editorial team is independent and objective. Cards with this higher level of coverage include: The information for the Centurion, Business Centurion and Hilton Aspire cards has been collected independently by The Points Guy. Official application link: Chase Freedom Flex. Some may have trouble using Uber/food credits. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. Plus, not all damage and losses are covered. And extended warranty protection offers one full year of coverage at $10,000 per item and up to $ . Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. Terms and conditions will apply. This benefit acts as a kind of insurance against theft or damage for a period of time after you buy something. As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. Visit americanexpress.com/benefitsguide for details. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. Let's take a look at the current coverage on The Platinum Card from American Express as an example. In other words, if your item gets damaged when being shipped by FedEx, UPS or similar, it may not be covered under Amexs Purchase Protection (it may however be eligible for some reimbursement by filing a claim through the third-party carrier). That proof of loss depends on the circumstances. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased throughRead More. Each category has certain conditions attached to it. Check your benefits guide for complete details. AmEx purchase protection also doesn't cover losses when the item isn't "reasonably safeguarded" such as leaving it in an unlocked car or publicly unattended. However, Ive filed two claims with Amex in the past; in both cases, I was pleasantly surprised at how quick and easy the process was. Underwritten by AMEX Assurance Company. Here's a look at how purchase protection programs work. Related: Best credit cards for extended warranties. Performance information may have changed since the time of publication. And you'll usually be required to file a police report if you are claiming it as stolen. 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x), 3x on flights booked directly with the airline or with Amex Travel, Welcome bonus of 60,000 points after spending $4,000 in the first six months, Weak on travel outside of flights and everyday spending bonus categories. So, checking. Be the first to know if we spot anything odd or unusual on your account, thanks to our account and fraud alerts. Terms apply. All information about Hilton Honors American Express Aspire Card has been collected independently by NerdWallet. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. Editors note: This is a recurring post, regularly updated with new information. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with The Platinum Card from American Express if . In addition to writing for Forbes.com, Aaron is a full-time professional advisor to Fortune 500 companies at a global consulting firm. An increasing number of brick-and-mortar retailers (from The Home Depot to the Apple Store) will now email you a receipt from the register. read full answer However, you may want to use a card with price protection or a card that extends warranties by two years instead of just one year for some purchases. The card has an annual fee of $0, yet comes with a pumped-up earnings structure that covers a wide swath of expenses including travel, drugstores and dining plus rotating quarterly bonus categories in areas many households are likely to find appealing. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. Many Amex cards offer purchase protection but coverage limits vary. 3 points per dollar on travel, shipping, internet services, cable services, phone services and advertising with social media sites/search engines (on the first $150,000 in combined purchases each account anniversary year, then 1 point per dollar); 1 point per dollar on other purchases. 3% cash back on groceries at U.S. supermarkets , U.S. gas stations and U.S. online retail purchases on up to $6,000 per calendar year in purchases for each category (then 1%), plus 1% cash back on other purchases. From lamps to loungewear and from headphones to handbags, you can use your Eligible Card with more confidence when youre covered with Purchase Protection. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The best credit cards for travel insurance benefits. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Aaron is an avid global traveler and miles and points enthusiast. Coverage Limits Apply. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. If successful, you will get a follow-up email letting you know the details of the outcome and instructions on how to replace, repair or get reimbursement for the lost or damaged item. Delta SkyMiles Reserve Business American Express Card. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. Furthermore, there are only two American Express business cards that include purchase protection benefits* for lost items, which are also the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express. this adds to already-existing purchase protection and extended warranty . When evaluating offers, please review the financial institutions Terms and Conditions. Ben is a former credit card specialist for NerdWallet who wrote card reviews and comparisons and covered credit-related issues affecting consumers. Please review. Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. Terms, conditions and limitations apply. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. For example, The Platinum Card from American Express and other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time . Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Disney Cruise Lines Castaway Club loyalty program: Everything you need to know, 21 new Hyatt hotels where you can get 500 extra points per night, My first cruise to the Galapagos: The good, the bad and the absolutely adorable. Pre-qualified offers are not binding. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. 4. Terms, Conditions and Limitations Apply. Items permanently affixed to a home, office, vehicles, etc. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. Maximum coverage per purchase protection claim: $500. Related: Your complete guide to shopping protections on American Express cards. So how do we make money? Many or all of the products featured here are from our partners who compensate us. Learn more: The best credit cards for travel insurance benefits. PSA: Never ever ever put anything in the seat pocket of an airplane. The first claim was for a childs bicycle seat that was supposed to mount on my bikes handlebars. Something went wrong. Credit cards vary in the amount and duration of coverage provided, so make sure to read the terms and conditions. Welcome bonus: Earn 60,000 Membership Rewards points after spending $4,000 on purchases on your new card in your first six months of card membership. is no longer available through NerdWallet. Not all purchase protection benefits are created equal. Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. Join Date: Aug 2009. Gold or Rose Gold. Business Green Rewards Card from American Express is no longer available through NerdWallet. When we think of travel rewards card benefits, we tend to think of lounge access, free checked bags and companion tickets, but dont stop there. Terms apply. For example Mastercard offers Purchase Assurance to many Mastercard holders. When an American Express Card Member charges a Covered Purchase with their Eligible Card, Purchase Protection can help protect their Covered Purchases for up to 90 days from the Covered Purchase date if it is stolen or accidentally damaged. If you need to make a claim, you will receive a reimbursement either for the item or the cost to replace the item, up to the coverage limits on your American Express card. This benefit covers eligible items purchased with an eligible American Express card against damage or theft. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. Note that card coverage is sometimes secondary to any homeowners insurance and auto insurance policies, so you may need to prove that youve already submitted claims with other insurance providers. See the respective Guide to Benefits for details, as terms and exclusions apply. Visit americanexpress.com/benefitsguide for details. Delta SkyMiles Platinum Business American Express Card. Terms apply. Do balance transfers affect your credit score? Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. If you're hitting the skies soon, you'll also earn bonus points on travel. 10 points per dollar on Chase Dining, hotels and car rentals when you purchase through Chase Ultimate Rewards; 5 points per dollar on flights when you purchase through Chase Ultimate Rewards; 3 points per dollar on other travel and dining; 1 point per dollar on other purchases. Each eligible AmEx card is covered for up to $50,000 in claims per year. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. Delta SkyMiles Platinum Business American Express Card: $15 back per month on U.S . Check your benefits guide for complete details. Subject to additional terms, conditions and exclusions. For rates and fees of the Amex Gold Card, please click here.For rates and fees of the Blue Cash Everyday, please click here.For rates and fees of the Amex Platinum Card, please click here.For rates and fees of the Hilton Aspire, please click here.For rates and fees of the Delta Reserve, please click here. Shop moreconfidently with your Card knowing we have your back. endstream endobj 962 0 obj <>>>/Filter/Standard/Length 128/O(-ZK*Kme P1Fi dX)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(U-q U )/V 4>> endobj 963 0 obj <>/Metadata 89 0 R/OCProperties<>/OCGs[973 0 R]>>/Outlines 294 0 R/PageLayout/OneColumn/Pages 957 0 R/StructTreeRoot 349 0 R/Type/Catalog>> endobj 964 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 965 0 obj <>stream In contrast, several premium American Express Cards provide coverage of up to $10,000 per incident, up to $50,000 per card member account per calendar year. Earn 100,000 Bonus Miles after spending $6,000 in purchases on your new Card in your first 3 months. Remember that only purchases made with your eligible American Express card and only the amount charged to your card are eligible for purchase protection. If You have any questions about a specific item, please call us at 1-800-228-6855, if international, collect at 1-303-273-6498. Credit Score ranges are based on FICO credit scoring. Although they didnt make the top five, the following cards offer purchase protection with a limit of $10,000 per incident/claim and a limit of $50,000 per year per account (although Amex cards have a limit of $500 per event for natural disasters*). You want a travel credit card that prioritizes whats important to you. Plus, your own feed of TPG content. It's important to understand that if you simply lose an item, as opposed to it being stolen, it might not be covered. Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Note that purchase protection is different from. Plus, AmEx can change the coverage at any time. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Objects such as motorized vehicles, artwork, gift cards and perishable items like perfume, food, light bulbs and batteries are all typically ineligible for purchase protection coverage. Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. However, there are varying levels of protection. Finders keepers is not really a thing. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. Delta SkyMiles Blue American Express Card. Books, magazines or periodicals of any kind. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. The Capital One Venture X Rewards Credit Card is an excellent everyday spending card. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. Past performance is not indicative of future results. Official application link: Ink Business Cash Credit Card. are covered by AmEx's purchase protection coverage. NerdWallet strives to keep its information accurate and up to date. Terms, conditions and limitations apply. This information may be different than what you see when you visit a financial institution, service provider or specific products site. If your item is stolen or damaged within 90 days of purchase, this policy can replace, repair or reimburse you up to $10,000 per claim or $50,000 maximum per year. |F\ba9F ~Zh1m$5(9=H$3wxMd/L}hLXI=eO*"Z:#x&OpDZH~}7~H{h9uqGM_)J'p3TFE3H8Z;t There are credit cards offering purchase protection that aren't included in this list. Marriott Bonvoy Business American Express Card. Click "file a claim" and select the card for which you're filing a claim, enter your date of purchase and click "continue.". This card might not be the right fit if you're looking for price protection or earning more than 1 point per dollar spent on most purchases that are eligible for purchase protection. Unfortunately, if you're affected by a natural disaster, AmEx purchase protection only covers a maximum of $500 in claims per event. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. 5% cash back at office supply stores and internet, cable and phone services (on up to $25,000 of purchases per year, then 1%); 2% back at gas stations and restaurants (on up to $25,000 per year in purchases, then 1%); 1% back on all other purchases. It's been a fan favorite during the pandemic because of its fantastic rewards rate on restaurants (that includes takeout and delivery in the U.S.!) Juan's passion is helping readers navigate through the complex world of frequent flier miles, credit card rewards points and award travel. This information may be different than what you see when you visit a financial institution, service provider or specific products site. A copy of the claim settlement from your primary insurance company, if applicable. All policies have a maximum limit of $50,000 in claims per calendar year. If your Card is not listed on this page, if you are an Additional Card Member, or to determine whether you have coverage, please call the number on the back of your Card to verify your benefits View Policy View Policy View Policy View Policy Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information. Purchase Protection is normally not the first benefit that comes to mind when you think of your American Express card perks. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. You might be using an unsupported or outdated browser. Editorial Note: We earn a commission from partner links on Forbes Advisor. Purchase protection saved us $1,700 a reader success story, These are the cards TPG staff reach for in case of emergency, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, The 5 Amex cards were keeping in our wallets and why, Do Not Sell or Share My Personal Information, $10,000 per item (or $500 per event for natural disasters). For Capital One products listed on this page, some of the above benefits are provided by Visa or Mastercard and may vary by product. Juan is a travel writer that specializes in travel and personal finance, including content on credit card products and airline and hotel loyalty programs. Amex's extended warranty perk applies to warranties of five years or less. Pre-qualified offers are not binding. Hilton Honors American Express Surpass Card. Please view our advertising policy page for more information. Maximum coverage per purchase protection claim: $10,000 per item ($500 per event related to a natural disaster). You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. You can convert your Chase Freedom Flex earnings to Chase Ultimate Rewards points if you have an eligible card that earns Chase Ultimate Rewards points, such as the Chase Sapphire Reserve or Chase Sapphire Preferred Card. Explore our Cards Terms and Conditions I confess that I dont save a copy of the register receipt from every purchase I make Im just not that organized. To start the process, log into your AmEx account and go to the claims center page. If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. The information for the Hilton Aspire Amex card has been collected independently by The Points Guy. Keep track of all the required documentation, such as the original store receipt or a printout of an online receipt.